Businesses often rely on the janitorial services provided by a commercial cleaning service. Unfortunately, not all cleaning services are created equal. When your commercial cleaning service starts to feel a little lacking, it can leave a negative impression on your customers. Your commercial cleaning service should leave your business feeling fresh and cared for.
Clear Communication & Feedback
Your commercial cleaning service should be providing you with clear avenues for communication. This means that you should be provided with the information of who to call when you have a question, comment, or concern. Clear communication also means that your commercial cleaning service effectively details what services have been provided and can identify any areas of opportunity for making your business a cleaner and healthier environment.
Responsiveness
An immediate response from your commercial cleaning service can be the difference between a repeat customer and a lost customer. Concerns such as improper storage of cleaning supplies, a lack of proper signage for wet floors, and unsanitary conditions are all liabilities to your employees and customers. The National Safety Council estimates that work-related injuries caused an estimated $44.8 billion in wage and productivity losses in 2020. That’s why a timely response to concerns and issues is of the utmost importance for a commercial cleaning service.
Completing the Scope of Work
When your business is paying for a service, you expect to have the full scope of work completed. When your cleaning service provides a lackluster performance or disregards entire areas of need, it can be a frustrating experience.
Proper Training & Management
Statistics show that the cleaning industry is a consistently growing field with low retention rates. With thousands of professionals being projected to enter the industry, it is important to make sure that your commercial cleaning service is requiring extensive training from their employees. Your cleaning service should communicate any specialized training that their employees have undergone. Your cleaning service should also provide management to their teams to ease the burden on your business. System4 Milwaukee provides ISSA CITS-endorsed training using Spartan Chemical’s CleanCheck Training system. An effective training system such as Spartan Chemical’s CleanCheck Training results in safer, more productive, and more efficient workers.
System4 Milwaukee Can Help
If your commercial cleaning service has not been meeting your high standards, System4 Milwaukee can provide a Free Quality Audit to identify how our team can better suit your needs. Our team of dedicated professionals will inspect your facilities for proper cleaning procedures and devise a customized scope of work to suit the needs of your business.
Contact us today to schedule your Free Quality Audit.
