When it comes to keeping your facility clean and presentable, there’s no room for mediocrity. But are you getting the service you expect from your cleaning crew? As business managers, HR representatives, and property managers, you have a lot on your plate, and it can be easy to let cleaning slip to the bottom of your list of priorities. But with a little attention and effort, you can ensure that your cleaning crew meets your expectations and that you’re getting the most value for your money.
In this post, we’ll take a closer look at some key areas where your cleaning crew may need to catch up and offer tips for improving their performance. From attendance and scope of work to responsiveness and insurance, we’ll help you ensure that your cleaning crew is up to par.
Is Your Cleaning Crew Showing Up?
The labor shortage is real and one of the biggest challenges facing commercial cleaning companies today is the labor shortage. With historically low unemployment rates, finding and retaining reliable workers can take time and effort. Make sure that your team is showing up on time and completing the work that is expected of them.
Review Your Scope of Work
Is your cleaning team covering all scope items? It’s essential to clearly understand what is included in your agreement with the cleaning company. Review your scope of work to ensure that your team is cleaning all the areas included in your contract. This includes common areas, restrooms, kitchens, and other high-traffic areas. Make sure your team cleans and disinfects these areas regularly to maintain a healthy and clean environment for your employees and customers.
How Responsive Is Your Cleaning Company?
When issues arise, it’s essential to know how responsive your cleaning company is. Make sure they have a system for quickly addressing and resolving problems. A good cleaning company will communicate clearly and work to resolve any issues that come up promptly. They should also be willing to go above and beyond to ensure that your facility is cleaned to your satisfaction.
Are You Protected?
Lastly, it’s essential to ensure that your cleaning company has insurance. Both general liability and workers comp should be required to protect your business in case of any accidents or injuries on the job. This will provide peace of mind and ensure you are protected should anything happen while the cleaning crew is on your property.
Conclusion
It is important to regularly evaluate the performance of your cleaning crew to ensure that you are getting value for the money you are paying. You can ensure that your facility is always in top condition by keeping a close eye on factors such as attendance, the scope of work, responsiveness, and insurance.
Consider a change if your current cleaning crew needs to catch up in any of these areas. System4 Milwaukee offers a Free Quality Audit. We will inspect your facility for proper cleaning and disinfecting procedures and develop a customized scope of work tailored to your specific needs.
Don’t let a subpar cleaning crew hold your business back. Contact us today to schedule your Free Quality Audit and take the first step toward a cleaner, more efficient facility.
